UrsaNav Customer Satisfaction Survey

At UrsaNav, we are dedicated to the continuous improvement of our products and services. Your feedback is an important component of our ISO 9001:2008-based Quality Management System, and of our success. Please take a moment to comment on your experience with us, whether it be positive or negative. Feel free to provide as much or as little information as you wish. Your comments will remain anonymous, and we will not contact you unless you ask.

Our Quality Manager receives all survey responses, and ensures appropriate senior management are engaged as necessary to correct deficiencies or reward great work. Our goal is to learn and improve, not to obscure and punish.

Please email qualitymgr@ursanav.com if you have more specific questions, or experience any technical difficulty while completing this survey.

Again, thank you for your willingness to participate in this survey! And thank you for being a valued UrsaNav customer!

Select Product or Service for this Survey: * - Select -UrsaNav UN-100Furuno Sales, Service & TrainingTransas Sales, Service & TrainingTerma Sales, Service & TrainingDepot RepairEngineering DesignEngineering Installation ServicesCommercial IT SupportIT Sales, Service & TrainingIT Software SolutionsGovernment IT Support TidewaterGovernment IT Support NOVAGovernment Engineering SupportHP TRIM Sales, Service & TrainingOther

How satisfied are you with UrsaNav's products and services?: *

Satisfied

Dissatisfied

Please comment on your rating:

Did UrsaNav deliver products and services on schedule?: *

Agree

Disagree

Please comment on your rating:

Compared to providers of similar products and services, how would you rate UrsaNav?: *

Better Than Most

Not as Good as Most

Please comment on your rating:

If you need similar products and services in the future, how likely are you to use UrsaNav again?: *

Likely

Unlikely

Please comment on your rating:

Please provide an overall rating 1-5 with regard to the product(s) or services(s) provided by UrsaNav: * - Select -5 = Exceeded All Expectations4 = Exceeded Most Expectations3 = Met Expectations2 = Needs Improvement1 = Unsatisfactory

Your comments are very important to us. Space is provided for your comments on each question and at the end of the survey :

May we contact you about any of your responses?:

Yes

No

First Name: *

Last Name:

Email: *

Phone:

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